General Questions

FOR ESTABLISHED PROP FIRMS

This section introduces prop firm software designed for enterprise-level operations.

It addresses the most common questions from firms planning to build their prop firm or transition to advanced prop trading software supported by Kenmore Design’s fixed-cost CRM architecture.

Kenmore Design Prop Firm FAQ General Questions

This section focuses on practical and strategic aspects of running a proprietary trading firm with enterprise software. It covers setup timelines, account limits, payment logic, and support coverage—topics relevant to established brokerages expanding into prop trading.

Kenmore Design’s Enterprise Prop Firm CRM provides transparent pricing (no per-account or volume fees), unlimited scalability, and direct communication with your assigned manager via WhatsApp and emergency contact lines.

General FAQs

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What is an Enterprise Prop Firm CRM?

An Enterprise Prop Firm CRM is a management platform for proprietary trading operations. It centralizes registrations, evaluations, funded accounts, and payouts—built for established firms that need compliance control, scalability, and ownership of all data.

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What is the typical setup time for a new firm?

Most setups are completed within 2–3 weeks depending on your trading platform, payment providers, and custom modules. Kenmore Design assists with onboarding, training, and live configuration until the system is fully operational.

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What type of support and communication do you provide?

Every firm receives direct WhatsApp support with your assigned project manager. You can reach our team 7 days a week for updates, troubleshooting, and coordination of new feature requests.

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What is your support response time and emergency contact procedure?

Standard response time is within the same business day, with urgent issues handled through our emergency WhatsApp or phone line. Critical support covers trading platform connections, CRM access, and payment routing alerts.

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What is the billing cycle and payment model?

Invoices are post-paid monthly — no prepayment required, no locked long term obligations – pay as you go. Kenmore Design follows a fixed-cost model with NO per-account, volume-based, or revenue-share fees, giving you predictable monthly expenses and unlimited trader growth.

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How many traders or clients can we have?

The Enterprise Prop Firm CRM has no account or trader limits. You can onboard an unlimited number of clients, challenges, and funded accounts — your system performance scales with your hosting resources, not per-user fees.

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How many traders or clients can we have?

The Enterprise Prop Firm CRM has no account or trader limits. You can onboard an unlimited number of clients, challenges, and funded accounts — your system performance scales with your hosting resources, not per-user fees.

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How many admin users can we have?

There is no limit on the number of admin accounts. Role-based permissions allow you to assign access for support, risk management, payouts, or compliance staff — each with detailed activity logs and access restrictions.

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Can I run competitions?

Yes. The Competitions module lets you launch public or private trading contests, display live rankings, and award prizes automatically at completion — ideal for engagement and acquisition campaigns.

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Can I have affiliates and track their performance?

Yes. The built-in Multi-Level Affiliate System provides referral links, commission plans, and performance analytics so you can monitor IBs and influencers with precise, real-time reporting.

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Do you have Leaderboards for funded accounts?

Yes. You can showcase top performers with dynamic Leaderboards for both evaluation and funded stages — useful for transparency, marketing, and trader motivation.

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How many PSPs can we connect, and do you charge per transaction?

There’s no restriction on the number of PSPs you can integrate. You can connect multiple gateways for card, crypto, or regional payments. Kenmore Design does not charge per transaction — only a fixed monthly CRM fee applies.

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Get started with enterprise prop firm software

Explore how established brokerages use Kenmore Design’s Prop Firm CRM to manage evaluations, traders, and payouts at scale. Built for firms expanding into proprietary trading with full control and no volume-based fees.

Discover how our Enterprise Prop Firm CRM helps you build your prop firm with stability, scalability, and predictable cost.

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